Commercial Performance & Analysis Manager

Job Description

We're looking for a Commercial Performance & Analysis Manager who brings more than just technical expertise to their work. This role is ideal for someone with solid reporting and analytical skills, but also the ability to translate data into clear, actionable insights for stakeholders across the business. Rather than building reports, we're looking for someone who understands the numbers and can communicate them with impact.

What We're Looking For

• Experience in reporting and data analysis.
• Ability to present data in a clear, engaging way to stakeholders.
• Commercial awareness and the ability to spot emerging risks and opportunities.
• Some exposure to AI tools or concepts (not essential).
• Strong behavioural skills someone with presence, confidence, and the ability to lead.
• A proactive mindset, especially around ad hoc performance insights and ticketing trends.
• Leadership capability to drive reporting strategy and team development.
• Experience managing creative tools and suites.

Role Overview

This role is central to articulating commercial performance against key KPIs, identifying risks and opportunities, and shaping commercial planning. You'll lead a team responsible for creating and evolving reporting tools that provide clear analysis of performance drivers. Your insights will inform decisions across distribution, sales, marketing, and brand teams, as well as senior leadership.

You'll also work closely with Revenue Management to understand trading performance and translate this into meaningful strategies. This role goes beyond traditional reporting; it's about driving commercial performance and helping the business maximise revenue opportunities.

Key accountabilities

• Management of a reporting roadmap to support commercial performance analysis.
• Leading the creation and presentation of weekly trading packs and articulate performance to stakeholders at all levels.
• Collaborating with channel owners to create compelling performance narratives and support strategic planning.
• Drive revenue improvement through insightful analytics and performance tracking.
• Align short- and long-term performance with business KPIs.
• Stay on top of emerging risks and opportunities, especially in relation to ticketed revenue and ad hoc performance trends.

Requirements: Your Expertise and Leadership

To thrive as a Commercial Performance & Analysis Manager, we're looking for:

• Has proven experience leading and developing teams.
• Understands business performance analytics and commercial drivers.
• Can work cross-functionally to deliver and maintain reporting frameworks.
• Has strong Excel skills (pivot tables, data manipulation).
• Communicates complex data in a simple, engaging way.
• Brings energy, curiosity, and a solution-focused mindset.
• Has experience managing creative tools and reporting around revenue management.
• Experience introducing and implementing new ways of thinking and working - and bringing others along on the journey.

Why Join Us?

Working with us is about more than a job. It's about creating unforgettable holiday happiness for our guests and a fulfilling career for you.

Read our employee experience guide to learn more about life as a Carnival UK colleague.

Our benefits package reflects our commitment to your wellbeing:

• Employee Discounted Cruising plus Friends and Family offers
• Annual bonus
• A friendly welcome with help settling in
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• Extensive learning and development opportunities
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Employee-led networks
• Employee Assistance and Wellbeing programmes
• Recognition scheme with prizes and awards
• Contributory Defined Contribution Pension scheme
• Company paid private medical and dental insurance and health assessment
• In-house Occupational Health help and access to digital GP
• Life Assurance
• Parental and adoption leave
• Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Onsite restaurant offering range of healthy cooked and grab and go meals
• Discounted retail and leisure via discounts portal

Ready to Lead?

If guiding a team to new heights excites you, we're eager to hear from you. Apply now to start your journey with us, where your performance-led leadership will make a difference in our shared success.

Recruitment Journey

For more information on your recruitment journey, please visit .

Functions: Project Management; Strategy / Planning; Research;

About Us

Holidays are one of life's greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.

No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world's largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.

Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.

It's through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel's Employer of Choice.