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Commercial Business Manager (Fixed Term)

Posted 2 days 18 hours ago by Pole To Win International

Permanent

Not Specified

Other

London, United Kingdom

Job Description

Responsibilities

Coordinate commercial activities across multiple international studios, ensuring alignment on priorities, timelines, and performance targets.
Own and support commercial performance tracking (revenue, KPIs, forecasting) across the portfolio.
Act as the primary owner of Sidekick within the Commercial function.
Rapidly drive adoption and standardisation of Sidekick across studios.
Establish and run weekly processes (rather than monthly) to ensure Sidekick is consistently updated and reflects accurate, up-to-date data.
Lead initiatives to improve and scale commercial processes, tools, and ways of working.
Act as a key liaison and business partner to commercial and studio teams, improving communication and execution.
Support or lead commercial planning cycles (e.g., forecasts, launch planning) within Sidekick.
Identify and deliver on growth opportunities across audio services, titles, markets, and platforms.
Work with studios to align audio production, services, and commercial priorities.
Build and manage relationships with external partners (platform holders, publishers, agencies) where relevant.
Develop business cases for new initiatives, launches, and partnerships.
Design and deliver dashboards and reporting to provide clear commercial visibility (e.g., using Power BI).
Track expected vs actual gross margin ($ and %) at a project level, highlighting variances and risks.
Improve and streamline the monthly close cycle, enabling faster and more accurate financial reporting to leadership.
Ensure Accounting teams have timely and accurate information to record cost accruals each month.
Work closely with IT to deliver key enhancements and fixes to Sidekick, ensuring critical business needs are met while effectively prioritising a broader backlog of improvements.

Key Relationships

Finance teams, including:
Shared Service team in India (vendor payments and customer billing)
Accounting teams (ensuring accurate inter company invoicing between studios and cost accruals)
FP&A teams (monitoring performance, forecasting, and margin delivery)
IT teams (for Sidekick enhancements, fixes, and prioritisation of improvements)
Studio leadership and production teams
Central Commercial, Product, Marketing, and Finance stakeholders

Qualifications

4-8+ years' experience in roles such as commercial, operations, project management, or finance.
Strong business partnering experience with commercial teams, supporting decision making and performance delivery.
Experience working across multiple stakeholders, teams, or regions.
Background in gaming, digital entertainment, tech, or other relevant industries.
Experience owning or managing internal tools, platforms, or systems (e.g., CRM, BI, internal tools).
Proven ability to drive process improvements and deliver change in fast paced environments.
Experience building dashboards and metrics; proficiency with Power BI or similar BI tools preferred.
Highly organised with strong project management and operational skills.
Strong communication and stakeholder management skills, with the ability to influence.
Analytical mindset with the ability to translate data into action.

Desirable

Experience in audio, game services, or external development/outsourcing models preferred.
Understanding of audio pipelines, localisation, VO, or external development workflows.
Experience working with distributed or international teams/studios.
Experience driving adoption of internal tools or platforms across organisations.
Exposure to live operations, monetisation, and lifecycle management.
Financial modelling and forecasting experience.

About this role

Work at the intersection of games, audio, and global production, supporting leading studios.
High impact role with clear ownership and immediate responsibility.
Opportunity to shape and scale how Commercial operates across multiple studios.
Work on a diverse portfolio in a fast paced environment.

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