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Commercial Business Manager

Posted 10 days 5 hours ago by Sideglobal

Permanent
Full Time
Other
London, United Kingdom
Job Description
Responsibilities
  • Coordinate commercial activities across multiple international studios, ensuring alignment on priorities, timelines, and performance targets
  • Own and support commercial performance tracking (revenue, KPIs, forecasting) across the portfolio
  • Act as the primary owner of Sidekick within the Commercial function
  • Rapidly drive adoption and standardisation of Sidekick across studios
  • Establish and run weekly processes (rather than monthly) to ensure Sidekick is consistently updated and reflects accurate, up-to-date data
  • Lead initiatives to improve and scale commercial processes, tools, and ways of working
  • Act as a key liaison and business partner to commercial and studio teams, improving communication and execution
  • Support or lead commercial planning cycles (e.g. forecasts, launch planning) within Sidekick
  • Identify and deliver on growth opportunities across audio services, titles, markets, and platforms
  • Work with studios to align audio production, services, and commercial priorities
  • Build and manage relationships with external partners (platform holders, publishers, agencies) where relevant
  • Develop business cases for new initiatives, launches, and partnerships
  • Design and deliver dashboards and reporting to provide clear commercial visibility (e.g. using Power BI)
  • Track expected vs actual gross margin ($ and %) at a project level, highlighting variances and risks
  • Improve and streamline the monthly close cycle, enabling faster and more accurate financial reporting to leadership
  • Ensure Accounting teams have timely and accurate information to record cost accruals each month
  • Work closely with IT to deliver key enhancements and fixes to Sidekick, ensuring critical business needs are met while effectively prioritising a broader backlog of improvements
Key Relationships
  • Finance teams, including:
    • Shared Service team in India (vendor payments and customer billing)
    • Accounting teams (ensuring accurate inter-company invoicing between studios and cost accruals)
    • FP&A teams (monitoring performance, forecasting, and margin delivery)
    • IT teams (for Sidekick enhancements, fixes, and prioritisation of improvements)
    • Studio leadership and production teams
    • Central Commercial, Product, Marketing, and Finance stakeholders
Qualifications
  • 4-8+ years' experience in roles such as commercial, operations, project management, or finance
  • Strong business partnering experience with commercial teams, supporting decision-making and performance delivery
  • Experience working across multiple stakeholders, teams, or regions
  • Background in gaming, digital entertainment, tech, or other relevant industries
  • Experience owning or managing internal tools, platforms, or systems (e.g. CRM, BI, internal tools)
  • Proven ability to drive process improvements and deliver change in fast-paced environments
  • Experience building dashboards and metrics; proficiency with Power BI or similar BI tools preferred
  • Highly organised with strong project management and operational skills
  • Strong communication and stakeholder management skills, with the ability to influence
  • Analytical mindset with the ability to translate data into action
Desirable
  • Experience in audio, games services, or external development/outsourcing models preferred
  • Understanding of audio pipelines, localisation, VO, or external development workflows
  • Experience working with distributed or international teams/studios
  • Experience driving adoption of internal tools or platforms across organisations
  • Exposure to live operations, monetisation, and lifecycle management
  • Financial modelling and forecasting experience
About this role
  • Work at the intersection of games, audio, and global production, supporting leading studios
  • High-impact role with clear ownership and immediate responsibility
  • Opportunity to shape and scale how Commercial operates across multiple studios
  • Work on a diverse portfolio in a fast-paced environment
  • 1 year fixed term
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