Commercial & Welcome Manager 29,266 pa

Fixed Term role (1950 hrs per year, until 31/03/2027) - Location: Ulverston, Lake Windermere, near Newby Bridge.

Summary

Commercial & Welcome Manager with a salary of £29,266 per annum. Lead the Welcome and Commercial Team at Fell Foot Park, part of the National Trust, delivering exceptional visitor experiences.

What you'll be doing

You will coordinate the delivery of our commercial offer with team leaders, cooks, and front of house teams to provide a brilliant all round visitor experience.

Who we're looking for

• Experienced leader with skills in setting objectives and providing development
• Familiar with budgets, increasing income and controlling costs
• Aware of health and safety compliance
• Experience in Food & Beverage, Retail, or Visitor Welcome operations
• Leadership skills with proven ability to develop and motivate teams
• Proven experience driving commercial success while delivering outstanding visitor experiences
• Sound financial acumen and experience managing budgets, stock, and labour
• Confident communicator and collaborator

Package

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Benefits

National Trust's inclusive culture, retirement, and community benefits are part of the package.

Additional Information

Closing Date: 10th May 2026

Requirements: Compliance. Eligibility to Work in the UK

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment process and will not accept applicants who are not suitable to work with children, young people or adults at risk.