Commercial Account Director

£30,000 to £38,000 per year, Company Pension

Contract Type: Permanent

Hours: Full time

Disability Confident: Yes

Closing Date: 15/02/2026

About this job

Commercial Account Director Bridgend £3,000-£38,000 Full-time Monday to Friday 35 hours Permanent. Introduction Acorn by Synergie is recruiting for a motivated and enthusiastic Commercial Account Director on behalf of a valued client in Bridgend.

This role is ideal for someone who thrives on building strong client relationships, managing established commercial accounts, and delivering exceptional customer service.

You will work closely with Agency Partners to support renewals, manage policies, and oversee a varied portfolio of large commercial clients.

Key Duties

• Support Agency Partners and clients with renewals, policy administration, and general insurance processes.
• Deliver outstanding customer service, reflecting the expertise and professionalism the agency is recognised for.
• Handle enquiries, policy adjustments, new business quotes, claims, renewals, and general administrative duties with a proactive, solution-focused approach.
• Assess client needs and recommend suitable insurance products and risk management solutions.
• Work collaboratively with underwriters and key stakeholders to ensure client requirements are fully understood and met.
• Build and sustain strong relationships with clients and external partners to support business growth.
• Ensure compliance with FCA regulations, maintaining accuracy and a strong customer-first mindset in all documentation and transactions.

Requirements

• Strong written and verbal communication skills, with the ability to build rapport effectively.
• High level of attention to detail and strong organisational skills.
• Ability to work to deadlines and manage a varied workload within a regulated environment.
• Confident IT user, particularly within Microsoft Office, with the ability to learn new systems quickly.
• Proactive and hardworking team player with strong problem solving skills.
• Self motivated, professional, and committed to delivering excellent service.
• Strong negotiation and relationship building abilities.

Additional Experience

• Previous B2B sales experience.
• Industry knowledge or commercial insurance experience (advantageous but not essential).
• Willingness to work towards a CII qualification.

We Offer

• Company pension.
• Free on site parking.
• Mileage and travel required.
• Team events.
• A full driving licence and access to your own vehicle are essential.

Full training is provided within a friendly and supportive environment, with opportunities for ongoing development and clear career progression.

Interested? Apply today with your up-to-date CV, or contact Acorn by Synergie for more information.