Colonnade Bar Staff

Colonnade Bar Staff

This role is based at The Colonnade Bar and will report directly to the pub manager. You will work closely with the pub supervisors operationally on shifts to creating the best environment for all our guests. The Colonnade also is supported by a cellar team, working closely with all bar staff to make the day to day running as smooth as possible.

The Colonnade Bar is a Grade II listed building in the heart of the city. The Colonnade and the Theatre Royal are currently undergoing a huge restoration project, to restore the building and façade to its original condition. The façade is expected to be completed in March 2024, where the scaffolding will be removed, and the pub will regain its outside seating area. It is a local's favourite, and requires people to be friendly, welcoming, and to help create a relaxed atmosphere in the pub.

Please note, your role may involve working with children or vulnerable people.

Key responsibilities

• Greet and engage with guests, ensuring they feel genuinely valued and comfortable in the pub.
• Have great communication skills and be able to interact with customers both on an individual basis and with groups.
• Proactively suggest and sell products through an engaging and personable approach to customers.
• Maintain good bar procedures, by regular cleaning and checks.
• Work well as part of the team, to ensure that all tasks are completed.
• Have an awareness of licensing objectives, and health and safety in the pub.
• Set up and close of the pub, including cleaning the bar and restocking.

Your skills, qualities, and experience

If you have most of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role.

Essential

• Have a great work ethic and care about creating a warm and welcome environment for all customers.
• Be always friendly and approachable; and genuinely enjoy interacting with others.
• Be observant and customer focused.
• Excellent people and communication skills.
• Be proactive in tasks and getting things done.
• Be community minded and have a great drive to promote the bar.
• Able to work regular daytimes, evenings and weekends.

Our Disability Commitment

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.