Colleague Assurance Leader - Data-Driven Risk & Quality

Jobtailor in Leicester is seeking a Colleague Assurance Lead to set the strategy for colleague assurance across customer-facing operations. You will drive evidence-based assessments aligned to our QA framework, ensuring high standards of governance and risk management.

You will build and lead a high-performing team, champion data-led assurance, and influence senior stakeholders to improve customer outcomes in a regulated environment.