Collaboration Services Lead: ITSM & Incident Management

A leading UK water utility provider is seeking a Collaboration Service Lead to oversee operational health and management of collaboration services. You will lead a team to ensure effective incident management and service continuity while driving improvements across user experiences. The ideal candidate has ITIL qualifications, experience in IT service management, and strong leadership skills. You'll enjoy a competitive salary of up to £65,000 and a range of benefits including generous annual leave and a pension scheme.