Clubhouse Manager

Company Overview

The Pacific Club is an exclusive private lifestyle clubhouse in Singapore offering curated experiences, meaningful connections, and elevated living through thoughtfully designed spaces and bespoke services including private dining, events, and a refined whisky program.

Job Summary

The Clubhouse Manager leads all on-site hospitality and lifestyle operations at the Pacific Club, ensuring seamless, high-quality member experiences and managing staff, events, and operational systems.

Responsibilities

• Oversee daily clubhouse operations to maintain premium standards in hospitality, housekeeping, inventory management, staffing, and budgeting
• Serve as the primary liaison for members, delivering personalized and seamless service experiences
• Collaborate with internal teams and external partners to design and deliver curated lifestyle experiences, including dining, private events, and bespoke services
• Plan, organize, and execute exclusive club events ranging from intimate gatherings to large signature experiences
• Recruit, train, and manage front-of-house staff to ensure consistent, high-quality service delivery
• Manage membership systems, CRM, billing, and operational workflows with strong proficiency in POS systems such as Shopify and ZOHO

Preferred competencies and qualifications

• Proven leadership experience in luxury hospitality, private clubs, or high end F&B environments
• Strong operational knowledge and hands on experience with POS and CRM platforms
• Excellent interpersonal and relationship building skills with high net worth or VIP clientele
• Experience collaborating with external partners, vendors, and event collaborators
• Appreciation for curated lifestyle experiences including dining and beverages; knowledge or interest in whisky is advantageous
• Flexibility to work evenings and weekends to support events and member engagements

Compensation and Benefits

• Base Salary: Estimated SGD $6,000 - $8,000 per month
• Performance Bonuses tied to member satisfaction, retention, and event success
• Medical and dental coverage
• Annual leave plus Singapore public holidays
• Full CPF contributions in accordance with Singapore regulations
• Professional development opportunities including certifications such as whisky sommelier