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Club Duty Manager: Hospitality Champion & Experience Architect

Posted 9 days 21 hours ago by Virgin Active

Permanent
Full Time
Other
Essex, Chelmsford, United Kingdom, CM1 1
Job Description

Virgin Active is seeking a Duty Manager to oversee club operations during shifts, ensuring seamless service across departments and maintaining safety and standards. You will drive everyday moments of hospitality, coach frontline teams, and coordinate peak-period coverage to deliver memorable member experiences.

Ideal candidates bring a natural storytelling ability, strong customer-centric mindset, and excellent interpersonal and communication skills, with flexibility to work across various

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