Cloud23 Bar Team Member

Hotel

Hotel: SP - The Manchester Deansgate Hotel (MANDG), 303 Deansgate, M3 4LQ

Role Overview

Floor Team Member - Food & Beverage (Part-Time, 8 hrs/week) at Cloud 23

Responsibilities include greeting guests, taking orders, serving guests, working within a team to ensure an excellent guest experience, staying aware of intolerances and allergies, and requiring weekend and evening availability.

Responsibilities

• Greeting guests, taking orders and serving guests - Communicate with guests and be knowledgeable of the menu, providing recommendations and a personalised service. Experience in a similar role is desired, but a warm and authentic personality is essential.
• Working in a team to create an excellent environment for our guests, staying aware of intolerances and allergies - Collaborate closely with the F&B and Kitchen teams, maintain positive communication, and be aware of existing allergen information and training.
• Weekend and evening availability is essential for this role.

Benefits

• Financial security - Competitive salary, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Growth and development - Extensively training, opportunities for career progression across the world, and two paid days volunteering per year with a cause of your choice. IHG has been recognised as a 'Best Employer 2025' in the UK by Mercer.
• Colleague perks - Worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing - Generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders.

Legal Requirements

You must meet the legal requirements to work in the UK.

Inclusive Recruitment

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

Equal Opportunity Employer

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.