Cloud Print Engineer (Universal Print/PaperCut)

Location: Remote (UK or anywhere in Europe)
Contract: 3 months
Start: ASAP
Rate: Competitive

A global organisation is seeking a highly experienced Cloud Print Engineer with strong technical expertise in Microsoft Universal Print, PaperCut MF/Hive, enterprise print Servers, PowerShell automation, and Graph API integrations. This role is fully hands-on and focuses on technical discovery, design, configuration, optimisation, and migration of large-scale print environments into a modern cloud-first architecture.

• Conduct deep technical discovery of print Servers, drivers, queues, naming conventions, protocols (IPP/PCL/PS), and device capabilities.
• Design and implement cloud-first print solutions using Universal Print and PaperCut MF/Hive.
• Configure Universal Print connectors, identity-based printing, secure print release, and hybrid print workflows.
• Automate print migrations and configuration tasks using PowerShell, Graph API, and PaperCut APIs.
• Assess device compatibility, firmware baselines, and upgrade requirements across HP, Canon, Ricoh, Xerox.
• Analyse network readiness (VLANs, routing, QoS, segmentation) for cloud printing performance.
• Produce HLD/LLD designs, configuration documentation, and migration runbooks.
• Implement secure print standards aligned to Zero Trust, GDPR, and modern authentication (Entra ID/SSO).
• Build dashboards/monitoring for connector health, print utilisation, error rates, and performance metrics.
• Troubleshoot complex print issues across Windows, macOS, network devices, and authentication platforms.

• Strong hands-on experience with Microsoft Universal Print and connector configuration.
• Expertise with PaperCut MF and/or PaperCut Hive.
• Deep knowledge of enterprise print management: print Servers, drivers (Type 3/4), protocols, PDLs.
• Advanced PowerShell Scripting and REST/API integration capability.
• Experience troubleshooting print workflows across Windows and macOS.
• Solid networking knowledge (DNS, VLANs, routing, QoS, segmentation).
• Strong understanding of identity-based printing (Entra ID, SSO, card/PIN release).

• Microsoft certifications (Universal Print/Endpoint Admin/Identity/Azure Admin).
• PaperCut Certified Professional.
• HP/Canon/Ricoh/Xerox technical certifications.
• ITIL Foundation.