Cloud Platform Data Analyst

Infinigate Cloud is seeking a talented Cloud Platform Data Analyst to join our Internal IT/Core Business Systems team based in Fareham. This is a pivotal role, newly developed to support a key business focus and will take ownership of data management, interpretation, gap identification and reporting for our Cloud Marketplace Platform.

To be successful in the role you will be a confident data analyst with strong business acumen, a proactive and investigative problem solver with the ability to translate complex data to a range of stakeholders. This role will liaise closely with product operations, finance and leadership to achieve key objectives.

We are pleased to offer this role a permanent opportunity based in our offices in Cams Hill Estate. This role is hybrid with 3 days in office, 2 working from home.

Duties & Responsibilities

Platform Data Analysis

• Analyse operational, commercial, and transactional data from the Cloud Marketplace Platform.
• Identify anomalies, gaps, and inconsistencies in the order to invoice process, including missing data, failures in workflows, or unexpected patterns.
• Investigate root causes and work with relevant teams to ensure timely remediation.
• Monitor completeness and accuracy of order, provisioning, consumption, and billing data.
• Track errors or breaks within the workflow and elevate where required.
• Produce reporting that clearly shows issue volume, trends, status, and progress against remediation actions.

Commercial Data Validation

• Review discounts, pricing data, vendor cost files, partner margin configurations, and other commercial inputs to identify incorrect or unexpected values.
• Highlight financial risks or revenue leakage caused by inaccuracies.
• Support commercial and finance teams with data-driven insights and corrective actions.
• Develop dashboards, data models, and automated reports to surface key findings and trends.
• Present insights in clear, accessible formats for technical and nontechnical stakeholders.
• Recommend improvements to how platform data is captured, structured, surfaced, and used across the business.

Ownership & Proactive Improvement

• Take the lead on defining approaches for data analysis, reporting, and anomaly detection.
• Proactively identify opportunities to improve data quality, operational efficiency, and visibility of platform performance.
• Act as the subject matter expert for data relating to the Cloud Marketplace Platform.

General Skills

• Strong analytical capability with proficiency in turning complex datasets into meaningful insights.
• Experience working with transactional or operational platforms (cloud marketplace experience desirable but not essential).
• Ability to identify issues, investigate root causes, and drive resolution through collaboration.
• Familiarity with data visualisation tools (e.g., Power BI).
• Understanding of order to invoice or billing processes is advantageous.
• Comfortable owning workstreams, driving improvement, and presenting findings to stakeholders.

Personal Requirements

• Own it! Curious, detail oriented, and methodical in problem-solving.
• Aim high! Takes initiative, seeks clarity, and drives outcomes independently.
• Be open! Communicates clearly, collaborative and translates data into actionable recommendations.
• Up to £55,000 - £60,000 salary per annum
• 25 days annual leave rising to 28 days with length of service, plus bank holidays.
• Day off on your birthday.
• Electric Car Lease Scheme
• Life assurance of 4x basic salary and group income protection from start date.
• 5% employer matched pension contributions after 3 months service.
• Individual cover for private medical insurance and healthcare cash plan following successful completion of probationary period.
• Hybrid working arrangements and standard office working hours are 9am - 5.30pm.
• Employee assistance programme for practical and emotional support.
• Free parking and complimentary refreshments onsite.