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Cloud-First IT Service Desk Analyst Customer Support
Posted 5 hours 9 minutes ago by Newtonimpact
Permanent
Full Time
Customer Service Jobs
Oxfordshire, Kingston Bagpuize, United Kingdom, OX135
Job Description
Newton is seeking a Service Desk Analyst to support staff across the UK with IT issues, incident handling and service requests. The role emphasizes customer service, timely triage, and collaboration with IT teams and suppliers.
You will deliver inductions, improve SOPs, and support onboarding while maintaining documentation and contributing to continual service improvements. Travel to London may be required occasionally.
Newtonimpact
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