Cloud Engineer

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This role is for a Cloud Engineer on a Government Agency Managed Service contract, hybrid work (Southampton office 2-3 times/week), with a pay rate of "unknown." Key skills include Azure, AWS, VMware, and networking. SC Clearance eligibility required.

United Kingdom

What you'll do:

• Act as the cloud representative for assigned customer accounts, providing expertise on cloud and on-premises infrastructure
• Serve as the internal on site escalation point for support issues and programmes
• Maintain proactive visibility of cloud service incidents across nominated customer environments, ensuring timely updates, escalation, and resolution aligned with SLAs
• Add value through insight driven analysis, identifying cloud performance trends, emerging security threats, or vendor bulletins that may impact customer cloud environments
• Assist or lead in the cloud pre staging of infrastructure, including virtual appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts
• Attend and contribute to customer facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions

Who you are:

You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You are an effective communicator and enjoy collaborating with cross functional teams and customers.

Key Requirements:

• Experience with supporting public cloud and/or traditional on premises infrastructure
• Knowledge and hands on experience supporting infrastructure on VMware, Hyper V, Windows/Linux servers and/or on Microsoft Azure / AWS platforms
• Good understanding of core networking concepts
• Excellent verbal and written communication skills, capable of engaging effectively with customers and internal teams
• Must be eligible for SC Clearance

What we offer:

A career at Telent can span many sectors, roles, technologies and clients, giving you the opportunity to develop, learn new skills and make an impact. We nurture talent, our commitment to an inclusive culture, family friendly policies, occupational health support, a company pension scheme, and a range of discounts through the Telent Reward scheme. You also enjoy either 34 days holiday (including public holidays) or 26 days holiday plus public holidays, with the option to buy or sell days annually.

We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves, and is empowered to reach their full potential.