Cloakroom Attendant

We are currently seeking a meticulous and customer-focused Cloakroom Attendant to join our dynamic team. As a Cloakroom Attendant, you will play a vital role in ensuring the comfort and convenience of our guests by providing a secure and efficient cloakroom service. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top on time service, we invite you to be an integral part of the experience in our restaurant.

Key Responsibilities

• Greet and assist guests with the check in and retrieval of personal belongings.
• Maintain a secure and organized cloakroom area.
• Provide courteous and efficient service to guests, addressing inquiries and special requests.
• Collaborate with other staff members to ensure a seamless guest experience.
• Keep the cloakroom area clean and well maintained.
• Uphold the highest standards of service and guest satisfaction.

Requirements

• Previous experience as a cloakroom attendant or in a customer service role is advantageous but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast paced environment.
• Positive and friendly demeanour.

Benefits

• 30% Dining discount across our Caprice restaurants (excluding Scott's Mayfair), The Ivy Collection & Bill's
• Access to early pay, savings tools & financial coaching via Stream
• Enhanced maternity & paternity leave
• Cycle to work scheme and refer a friend bonuses up to £1,000
• English language classes, length of service awards & employee recognition bonuses
• Private medical and life insurance for senior leaders, life insurance for head office employees
• Employee Assistance Programme
• Plus, a structured pension scheme with employer contributions

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.