Clinical Trials Administrator

Salary Range: £24,685.00 - £26,093.00We are committed to equality, diversity and inclusion, creating a community where colleagues feel respected and valued. We aim to reflect the diversity of our students and communities, and to strengthen our university through collaboration and diverse perspectives, across all roles at the University.To provide clerical and administrative support within the Respiratory Medicine Research Group, based at Castle Hill Hospital, under the supervision of the Clinical Trials Manager. The successful applicant will be an experienced administrator who is IT literate, especially with Microsoft office applications, and have experience of working in a busy office environment. We are looking for a strong team player who has excellent communication skills and experience of customer service, as you will be the initial reception point for patients and visitors. Experience of working in the NHS would be essential for this post, Knowledge of clinical research would also be beneficial.The successful applicant will be an experienced administrator who is IT literate, especially with Microsoft office applications, and have experience of working in a busy office environment.We are looking for a strong team player who has excellent communication skills and experience of customer service, as you will be the initial reception point for patients and visitors.The post holder will be required to: Provide an efficient reception and administrative service to the research group, including acting as initial reception for visitors. Deal with appointments and queries from patients/volunteers and colleagues within the Trust, the University and other organisations General clerical duties, including maintenance of filing systems, updating databases and spreadsheets, diary management, photocopying, handling correspondence, taking and disseminating meeting minutes. Maintenance of consumable stock levels for the research group, ensuring compliance with relevant organisation finance procedures. Facilitating the requests for and collection of medication for clinical trial visits from Pharmacy. Organising doctor cover for clinical trial patient visits. Requesting and tracking hospital notes as required and in accordance with HEY NHS Trust policies. Maintenance of petty cash and payments to volunteers using a standardised process. Engage with the wider research administration group and attend regular team meetings. GENERIC JOB DESCRIPTION The job duties and responsibilities listed below are intended to describe the general nature of the role. The duties and responsibilities and the balance between the elements in the role may change or vary over time depending on the specific needs at a specific point in time or due to changing needs in the department. Candidates should note that there may not be an immediate requirement to carry out all the activities listed below. Overall Purpose of the RoleThe role holder will: Work as part of a team to provide administrative support to staff, students and more senior colleagues. They will have sufficient knowledge of the work gained through experience and on-the-job training. Work under direct supervision within existing established routines and procedures and may prioritise tasks within a given set of duties. There is no requirement for planning beyond this prioritisation. Main Work Activities Communication Answer general enquiries Assist in the preparation and collation of written documents for circulation Type documentation Teamwork Under the guidance of a team leader, where necessary provide day-to-day support to other members of staff and members of staff new to the work area Service Delivery Provide administrative support to colleagues including academic and administrative staff Provide administrative support to specific projects as required General office duties which may include + Using photocopier and fax equipment + Receiving, acknowledging, distributing and posting mail + Updating notice boards + General filing duties May be required to perform reception duties Planning and Organisation Organise and represent the area and University at events Analysis/Data Inputting Record data as required using Microsoft Office, other software and corporate systems Produce reports for routine analysis Maintain accurate records Maintain databases Additionally the post holder will be required to: Fulfil the employees' duties described in the University's health and safety policies and co-operate with the health and safety arrangements in place within the department. May be required to undertake specific health and safety roles on request e.g. Display screen equipment assessor, departmental safety officer, fire warden Show a commitment to diversity, equal opportunities and anti-discriminatory practices This includes undertaking mandatory equality and diversity training Comply with University regulations, policies and procedures COMPETENCY SPECIFICATION To fulfil your role, you will need certain knowledge, skills and competencies. The following competency specification provides a framework within which your performance will be assessed. The interview assessment may include, for example, testing on IT skills.The Competencies set out below are essential and are core requirements needed to perform the role and any candidate who fails the requirement will not be taken forward for further assessment or to interview. Knowledge and Experience Can demonstrate IT literacy with an ability to learn new systems and softwareHas a good general education showing clear evidence of literacyand numeracy. For example, GCSE Maths and English grade A - CHas experience and evidence of customer service Communication (Oral) Can demonstrate the ability to exchange basic information promptly and in a courteous and effective manner to students, colleagues, line managers and external contacts. Communication (Written) Can demonstrate the ability to summarise information accurately, in a well structured, clear and concise form. Teamwork and Motivation Can demonstrate the ability to work effectively as part of a team. Is willing to provide cover for colleagues and acts in a supportive manner. Service Delivery Has knowledge and understanding of services available to users of this and related areas of work and ensures that the experience of each customer is positive and satisfactory. Initiative and Problem Solving Can demonstrate the ability to solve standard, predictable problems in accordance with procedures and precedent.For full job description please clickApplications close at 00:01am of the closing date listed. We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested in this role, please submit your application as early as possible. Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match