Clinical Systems Training and Development Officer

Clinical Systems Training and Development Officer

Band 5, Full Time (Monday Friday) - Castle Hill Hospital

Closing date: 13 May 2026

The Digital Systems Deployment and Support team is responsible for the implementation, development and ongoing management and support of the Trust's Digital Strategy, aiming to transform the Trust into a "digitised enterprise".

As part of the Digital Clinical Systems Training Department, this role will develop, maintain and deliver end user training provision and support for the Trust's digital systems.

Main duties of the job

A vacancy has arisen for the post of Clinical Systems Training and Development Officer to support the implementation of the "TeleTracking" system - an innovative programme that introduces new digital systems and updates relevant workflows to create a large scale live digital bed management information environment. This programme will enable automated discharges/transfers, streamline portering and domestic requests, increase bed availability, improve patient flow and provide real time operational data for more effective decision making.

The successful candidate will:

• Develop and deliver end user training for clinical and administrative systems, preferably within an NHS environment.
• Describe the knowledge and skills they possess that will contribute to the Digital Clinical Systems Training Team and the service it provides.
• Work as part of the Digital Support and Implementation Team, demonstrating the ability to work within a team with shared goals and meet strict deadlines.
• Work without supervision and exercise initiative.
• Communicate effectively with staff across all levels.

Education / Qualifications

• A degree or equivalent NHS experience as a clinical system user.
• Training qualification at Level 3 or equivalent experience in education.
• PGCE/Certificate in Education.

Knowledge, Training & Experience

• Design and delivery experience of training courses.
• Experience providing end user support and advice.
• Relevant NHS experience using clinical systems or in an educational setting.
• Experience training clinical and non clinical applications (e.g. Lorenzo).
• Experience designing and delivering IT training courses.
• Experience designing and delivering IT training courses.

Communication and Interpersonal Skills

• Good planning and organisational skills.
• Proficient PC and Microsoft Office user.
• Understanding of information governance, security and confidentiality issues.
• Ability to work unsupervised, using initiative and proactive self motivation.
• Ability to motivate and enthuse others.
• Experience working in an office environment.
• ECDL/Advanced ECDL certification.
• Knowledge of digital services and the Trust's digital strategy.

Special Attributes and Other

• High level of interpersonal skills.
• Demonstrates empathy and diplomacy.
• Flexible and reliable.
• Willing to undertake other duties appropriate to the grade.

Other Requirements

• Good timekeeping.
• Ability to work from both hospital sites as required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.

Equal Opportunities

We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.

Employer name

Hull University Teaching Hospitals NHS Trust