Clinical Support Worker (XR02)

TheWomen's Clinical Service Unit at Leeds Teaching Hospitals NHS Trust is aleading provider of specialist women's health services in West Yorkshire andplaces great emphasis on maintaining a high level of patient care.

Weare seeking to recruit experienced Clinical Support Workers to theGynaecology specialty at St Jamess University Hospital in Leeds. Varioushours are available across the Gynaecology Outpatient Department and WardJ24. Contracts available include permanent and 12 month fixed term to covermaternity leave.

Main duties of the job Successful candidates will be motivated and enthusiastic individuals who are passionate about supporting the effective delivery of care across the specialty. They will have the skills to assist the team in providing high-quality, patient-centred care across the outpatient, assessment, and inpatient areas, as well as support the colleagues across the registered an unregistered workforce. Excellent communication skills are essential, along with the ability to meet the criteria outlined in the person specification. You will be expected to support the service across a 7-day working pattern, including nights when working on Ward J24.

Ward J24 supports patients presenting with acute or emergency gynaecology issues, as well as patients with acute surgical problems.

The Gynaecology Outpatient Department (GOPD) comprises several services within one dedicated space, including Colposcopy, Hysteroscopy, Urogynaecology, Fertility, Menstrual Health, and general gynaecology services.

If you are interested in women's health or surgical pathways, this is an opportunity not to be missed. Please note, we may close the advert early if we receive a large number of applications, Interviews will be held face to face and include a written assessment and activity.

For more information or to arrange an informal visit, please contact Helen Humphrey-Shepherd, Matron, at .

About us LeedsTeaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our job advertsare subject to this policy and we reserve the right to close, delay or removeadverts while this process is completed. If you do experience a delay in theshortlisting stage of the recruitment cycle, please bear with us while thisprocess is completed, and contact the named contact if you have anyquestions.

Job responsibilities JOBPURPOSE/SUMMARY Thejobholder will be actively involved in providing direct and indirectcompassionate care for patients in support of and supervised by a registeredpractitioner.

Thejobholder will assist in the overall implementation of care as part of themulti professional team. The jobholder is expected to deliver and maintainhigh standards of acute and planned care. The jobholder will be skilled intaking appropriate action(s) to achieve the planned outcome.

Thejobholder will contribute to the maintenance of an environment for effectivecare.

Thejobholder will be expected to practice in accordance with Leeds TeachingHospital NHS Trust (LTHT) policies, guidelines, standards and statutoryrequirements and operate within defined competency boundaries.

Thejobholder will work within a ward or clinical department.

PRINCIPALDUTIES & AREAS OF RESPONSIBILITY Communicationand Working Relationships Establish and maintain effectivecommunication with patients, families and carers

Develop and maintain appropriaterelationships, communication and teamwork with members of themulti-disciplinary team within the ward and or department

Assist in the welcome and receptionof patients into the clinical area

Demonstrate a variety ofcommunication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or otherlinguistic issues

Communicate effectively with allhealth, social care providers, voluntary sectors and emergency services

Maintain clear, concise and legibledocumentation adhering to standards in accordance with trust policies and guidance

Ensure compliance with Trustpolicies and procedures regarding confidentiality of data and data security

Communicate with colleagues andmembers of the multi-disciplinary team clearly and effectively in written,verbal and electronic format (this may include accessing and updating patientrecords on central databases or electronic systems).

Occasionally participates in andcontribute to local audits (e.g. hand hygiene audit)

Escalate concerns with regards topatients physical or psychological needs, or changes in their clinicalcondition to a registered practitioner within appropriate time frames

Effective use of communicationskills when responding to patients, relatives or carers concerns andcomplaints, contributing to the ward, unit or department team action plan toachieve local resolution.

Ensures, in liaison with registeredpractitioners that interpreters are utilised as appropriate to supportpatients understanding and communication needs.

Ability to answer phone,effectively managing the enquiry.

Clinicalactivities to be undertaken under the direction and supervision of aregistered practitioner Provide and deliver a high standardof compassionate personal care recognising and meeting the specific needs ofthe patients

Following training and assessment,competently undertake agreed clinical tasks relevant to the post and clinicalarea

Acknowledge any limitations ofcompetence in accepting care activities outside agreed limitations and informa registered practitioner

Assist in planning, implementationand evaluation of individual programmes of care for patients

Document interventions performedand care delivered, ensuring that the record is countersigned by a registeredpractitioner where appropriate.

Assist in the recording of fluidbalance, reporting discrepancies to a registered practitioner.

Assist the patient with all aspectsof their personal hygiene.

Assist in the safe moving andhandling of all patients utilising appropriate equipment.

Assist the patient with theirelimination needs; including bowel and urinary catheter care.

Provide care for patients withreduced mobility; to include skin integrity, pressure area care andmeasurement and application of anti-embolic stockings

Assist in ensuring patientsnutritional needs are met.

Carry out clinical observations onpatients, recording and reporting abnormalities and changes in patientscondition to the registered practitioner

Utilise early warning scoreindicators (e.g. NEWS) to recognise any patient deterioration and or suddenchange in condition, reporting immediately to a registered practitioner.

Collect equipment for clinicalprocedures as directed by the registered practitioner. Safely dispose ofequipment, post procedure, restocking where appropriate

Assist in safe and appropriate useand maintenance of equipment

Assist in the correct handling anddispatch of specimens

Safe disposal of soiled linen andclinical waste from the ward or department

Participate in the process ofinvolving relatives and or carers in the provision of patient care

Contribute to the psychological andspiritual needs of patients using diversionary and comfort measures asappropriate

Acts as a chaperone as perchaperone policy.

Assist in the performing of lastoffices for deceased patients.

Undertake the escort of patients toother departments and ward as instructed by a registered practitioner

Organise and prioritise timeeffectively

Undertake duties on differentwards, departments or clinical areas asand when required by service demands

Act in such a way that safeguardsthe health and wellbeing of children & vulnerable adults at all times. Isfamiliar with and adheres to, the LTHT safeguarding policies.

Other Responsibilities Participate in the use of the LeedsImprovement Method to improve the quality and safety of the service.

Contribute to the prevention andcontrol of infection in line with Trustguidelines

Assist in maintenance of accuraterecords and documentation, with regard to legal requirements, confidentiality andmanagement of information.

Ensure that essential informationon the patients condition andprogress is recorded in accordance with Trust guidelines

Promote and value the rights,responsibilities and diversity of people ensuring religious and culturalneeds are addressed

Education,Health, Safety and Security Ensure safe keeping andtransportation of patient property and valuables in accordance with Trustpolicy

Ensure equipment and resources areused appropriately, efficiently and economically

Maintain a safe workingenvironment, reporting incidents, accidents, complaints according to Trustpolicy.

Participate in in-service training

Complete priority and mandatorytraining requirements in the required time frames.

Participate in annual performanceappraisal

To be alert to issues of risk andconcern about care provided raising any concerns observed via the TrustsWhistleblowing Policy and supporting processes.

COMMUNICATION& WORKING RELATIONSHIPS Registered Nurses and Practitioners Clinical Educators Support Workers Medical Staff Allied Health Professions House Keepers SPECIALWORKING CONDITIONS i)PHYSICAL EFFORT: Frequent standing, sitting, walking, kneelsand crouches to attend to patient needs. Responding to changes in patientcondition.

PatientCare (e.g. drug administration).

Hand-eyecoordination for tasks as necessary e.g. venepuncture

Shiftworking.
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