Clinical Service Manager

Clinical Service Manager Sheffield Walk-in Centre 40 hours

Are you an experienced clinical leader ready to shape the future of urgent primary care? Do you thrive in high-autonomy roles where you can balance hands on clinical practice with strategic and operational leadership?

Main duties of the job

We are recruiting a Clinical Service Manager (CSM) to lead the Sheffield Walk in Centre a well-established, high profile urgent care service delivering safe, effective, and patient centred care to the local population.

This is a senior, influential role, combining clinical leadership (approximately 75%) with operational management (approximately 25%), supported by a Network Operations Manager and a wider NHS Service Delivery team.

Interview Dates and Guidelines

Candidates must be available to attend a face to face interview on either 4th or 5th of March 2026. As part of the interview process, shortlisted candidates will be asked to deliver a minute presentation on the following topic:Leading a High Performing, Safe and Sustainable Urgent Care Service at Sheffield Walk in Centre

Please outline your approach to leading Sheffield Walk in Centre to deliver:

• Safe, high-quality patient care
• Strong operational performance (including patient flow, KPIs, and workforce stability)
• A positive and open safety culture
• Effective system integration within Sheffield's urgent and emergency care landscape
• Financial and workforce sustainability

Job summary

Clinical Service Manager Sheffield Walk-in Centre 40 hours

Are you an experienced clinical leader ready to shape the future of urgent primary care? Do you thrive in high-autonomy roles where you can balance hands on clinical practice with strategic and operational leadership?

Main duties of the job

We are recruiting a Clinical Service Manager (CSM) to lead the Sheffield Walk in Centre a well established, high profile urgent care service delivering safe, effective, and patient centred care to the local population.

This is a senior, influential role, combining clinical leadership (approximately 75%) with operational management (approximately 25%), supported by a Network Operations Manager and a wider NHS Service Delivery team.

Interview Dates and Guidelines

Candidates must be available to attend a face to face interview on either 4th or 5th of March 2026. As part of the interview process, shortlisted candidates will be asked to deliver a minute presentation on the following topic:Leading a High Performing, Safe and Sustainable Urgent Care Service at Sheffield Walk in Centre

Please outline your approach to leading Sheffield Walk in Centre to deliver:

• Safe, high-quality patient care
• Strong operational performance (including patient flow, KPIs, and workforce stability)
• A positive and open safety culture
• Effective system integration within Sheffield's urgent and emergency care landscape
• Financial and workforce sustainability

Candidates should also outline their key priorities for the first 90 days in post.

About us

Join OneMedical Group. Shape a healthier future.

For over 20 years, OneMedical Group has been redefining how healthcare is delivered in the UK. As a leading independent healthcare organisation, we provide NHS services at scale and design, build and manage the spaces where care happens bringing everything together under one roof. We are proud to be the only organisation in the UK to do this.

Family run and values led, our purpose is simple and powerful: to provide a healthier future for all. Guided by People First, Working Together and A Healthier Future, we deliver healthcare with compassion, innovation and a deep commitment to reducing health inequalities working in true partnership with the NHS.

At OneMedical, diversity of thought is valued, collaboration is essential and every role contributes to meaningful change. Inspired by the traditional family doctor, The OneMedical Way is personal, trusted and rooted in community.

Job description Job responsibilities

The Clinical Service Manager will shape both the operational performance and clinical quality of the service, ensuring patients consistently receive safe, effective, and timely care.

The successful candidate will combine clinical credibility with strategic insight and operational excellence, leading a high performing team within a fast paced and collaborative urgent care environment.

The Clinical Service Manager will:

• Provide visible clinical leadership and maintain regular clinical practice
• Hold overall accountability for patient safety, quality, and clinical governance
• Lead and develop a multidisciplinary team within a high trust environment
• Oversee day to day operational performance, including staffing, rotas, and patient flow
• Act as the senior point of contact for the service within the local urgent and emergency care system
• Lead service improvement, partnership working, and regulatory compliance (including CQC Registered Manager responsibilities)

Why Join Us? What We Offer

• Salary up to £75,000 per annum, depending on experience
• NHS pension
• CPD support, including access to study leave and development opportunities
• Professional indemnity cover
• Supportive clinical governance and leadership
• Career progression opportunities within OneMedical Group
• A senior, autonomous leadership role within a well established urgent care service
• Opportunity to influence service delivery and system working in Sheffield
• Supportive governance, leadership, and development culture
• Commitment to quality, safety, and continuous improvement

We are committed to equality, diversity, and inclusion and welcome applications from all sections of the community. Reasonable adjustments can be discussed at any stage of the recruitment process.

Person Specification Knowledge, Skills and Abilities Essential

• Strong understanding of clinical governance, CQC standards, and NHS service delivery

Qualifications Essential

• Current professional registration (e.g. NMC) with no restrictions
• MSc in Advanced Clinical Practice

Experience Essential

• Significant post registration experience in urgent primary care and/or urgent and emergency care
• Proven clinical leadership and operational management experience

Desirable

• Experience working within integrated or co located urgent care models
• Partnership working with commissioners and acute trusts
• Experience leading service improvement or redesign

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details Employer name

OneMedicalGroup

Address

Sheffield Walk in Centre

Sheffield

England

S1 3PB

Employer's website

(Opens in a new tab)