Clinical Administrator

Do you want a role that offers job satisfaction and challenges where no two days are the same?

The Mental Health Liaison Service (MHLS) is a Core 24 liaison team that aspires to clinical, teaching and research excellence. We are a dynamic, rapidly developing and evolving service covering all ages over 16 years in a 1254-bed busy general hospital dealing with over 500 referrals per month.

Please note this position is based at the Norfolk and Norwich University Hospital with limited parking opportunity on site but access to free and regular bus travel from named Park & Ride locations. There is opportunity for flexibility around working days and hours with associated pay enhancements.

Main duties of the job

We have an exciting opportunity to join a successful team of administrators considered pivotal in what can be a demanding yet rewarding environment.

The successful candidate will demonstrate enthusiasm and flexibility with an organised, collaborative and priority-based approach to administration delivery. The role will include call handling, inbox management, minute taking, data entry and general administrative support to clinical teams, consultants and team leaders. Candidates will need to demonstrate exceptional interpersonal and customer service skills with a dedication to confidentiality and service user experience.

You will be joining a fast paced and changing environment using a range of clinical systems and Microsoft packages. Previous experience of all Microsoft packages is desirable in the successful candidate. Previous experience of Trust IT systems would be of benefit but not essential as all training will be provided.

Person Specification Qualifications

• NVQ 3 in Business Admin or equivalent (or working towards)
• NVQ 2 Customer Services or working towards
• Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level

Experience

• Experience in a full range of secretarial systems gained through practice and skills

Skills

• ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent
• Ability to co-ordinate and prioritise management diaries

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,760 to £27,476 a yeargross per annum