Clinic Maintenance Clerk

An opportunity has arisen for a full time Clinic Maintenance Clerk based at our Conquest Hospital Appointments Office. The chosen applicant will form part of an admin team responsible for the amending of outpatient clinics.

The purpose of the job would be to form part of a team within Core Services, which are responsible for the timely and effective amending of outpatient clinics on our patient administration system. To notify patients of changes in appointments in line with the Referral to Treatment: Access and Management Policy, National Performance Targets.

Main duties of the job

The ideal candidate will have excellent communication skills, IT knowledge, knowledge of PAS and ERS, be able to prioritise, and an ability to work on their own initiative and as part of a team working to strict deadlines.

The post is based at the Conquest and the Service operates from 8am - 6pm Monday-Friday, the post holder would be rostered shifts 8-4pm,9am-5pm and 10-6pm.

The Trust is committed to supporting and developing their staff through apprenticeship programmes. If you do not have an NVQ you will be required to undertake a qualification as part of the apprenticeship scheme. The apprenticeship linked to tis role is a diploma in Business Administration Level 2/3 .

About us

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person Specification Qualifications

• Good general education to GCSE level including Maths and English
• NVQ 3 in Business Administration, or equivalent level of knowledge and experience
• Additional training and skills in IT or familiar with Trust systems.

Experience

• Previous experience of administration work, either voluntary or paid, in a busy environment
• Experience and understanding of a PAS system or similar IT skills
• Customer care skills and experience, preferably within a healthcare environment
• Experience of working in a busy environment
• At least six months' clerical experience
• Experience and understanding of a PAS system
• Experience of dealing with difficult/sensitive/confidential situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearper annum, pro rata