Clinic Coordinator - Ballymena Clinic

Responsibilities

• Patient Care - provide a high quality of professional patient care to all inbound and outbound calls, covering the Ballymena area.
• Telemarketing - manage all inbound and outbound telemarketing calls/leads for the Ballymena area, and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. Previous telemarketing experience advantageous.
• Brand Ambassador - representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience.

Basic salary range: £25,000 - £30,000 per year, plus commission, giving On Target Earnings of circa £30,000 per annum.

Job Types: Permanent, Full-time.

Benefits

• Additional leave
• Company events
• Company pension
• Bike to work scheme
• Referral programme
• Sick pay

Schedule

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay Types

• Commission pay

Hidden Hearing is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity, equity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.