Clinic Co Ordinator

Go back University Hospital of North Midlands NHS Trust Clinic Co Ordinator

The closing date is 07 August 2026

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

Main duties of the job

Completing Clinic Alteration forms( CAFS) as requested by the secretaries and divisions

Cancelling and suspending clinics and passing the details to the admin Supports so patients can either be rebooked or added to partial book waiting lists

Keeping the division's updated on patients that are being booked near to the 52 week breach date target

Working with admin supports so all news and follow up slots are filled as any slots unutilised is lost revenue to the Trust

Keeping booking rules up to date

Supporting in actioning the AFBS daily to keep in line with KPI

Supporting on the email boxes to action urgent emails within timely manner

Completing all day to day roles when admin support is not in the office

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job responsibilities

Completing Clinic Alteration forms( CAFS) as requested by the secretaries and divisions

Cancelling and suspending clinics and passing the details to the admin Supports so patients can either be rebooked or added to partial book waiting lists

Keeping the division's updated on patients that are being booked near to the 52 week breach date target

Working with admin supports so all news and follow up slots are filled as any slots unutilised is lost revenue to the Trust

Keeping booking rules up to date

Supporting in actioning the AFBS daily to keep in line with KPI

Supporting on the email boxes to action urgent emails within timely manner

Completing all day to day roles when admin support is not in the office

Person Specification Appliaction form and interview

• 5 Grade C and above at GSCE or equivalent to include maths and English

Application form and interview

• Previous NHS experience
• Good knowledge of IT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospital of North Midlands NHS Trust

£25,760 to £27,476 a yearpro rota, per annum