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Client Support Administrator

Posted 12 days 15 hours ago by NC Associates

Permanent
Full Time
Other
Cheshire, Wilmslow, United Kingdom, SK9 1
Job Description
Client Support Administrator - Financial Services Sector / Wilmslow - Location / Permanent Role / Salary £30,000 - £35,000 DOE + Benefits / Career Development / Office Based Role

NC Associates are working with a market leading Financial Services organisation based in Wilmslow to assist in recruiting a Client Support Administrator to deal with day-to-day administration involved in servicing clients and writing new business. A large and very important part of this role is to ensure that electronic records are immaculate and up to date, which allows my client to deliver a first-class financial planning service to its clients. As a Client Support Administrator you will work closely with a Financial Planner and Associate Financial Planner to service a defined client bank.

Client Support Administrator Benefits.
  • Salary £30,000 - £35,000 DOE
  • 25 Days Holidays
  • Excellent Pension
  • Career Development
Client Support Administrator Dutie s
  • Ensure that all company processes are adhered to
  • Ensure that all communications are recorded and indexed in the document management system (SharePoint)
  • Ensure immaculate and up-to-date records on the back-office system (Curo)
  • Manage and maintain a task list within Curo and Outlook. Thorough notes added to track progress
  • New business processing, completing forms and submitting to financial product providers
  • Producing valuations
  • Production of Annual Planning Meeting (APM) preparation pack
  • General administration and processing
  • Ask if not certain about anything - accuracy is crucial, so it's better to take more time

To be successful in your application for this role you MUST have the following experience

Knowledge & Experience Required
  • Ability to demonstrate ownership & independence in previous roles
  • Ability to manage own workload and prioritise work effectively
  • Experience of Curo and SharePoint desirable
  • Experience of dealing with demanding clients
  • Administration experience
  • Experience of working in financial services desirable but not essential
Skills
  • Ability to read, digest, assimilate information and prioritise
  • Eye for detail and accuracy
  • Excellent verbal and written communication skills
  • Monitoring, evaluating, and reporting
  • Excellent IT skills, particularly Outlook, Word & Excel
  • Able to work within a defined business process
  • Able to work under pressure on occasions to achieve deadlines, whilst ensuring quality of work remains at the highest standard
  • Act honestly and with integrity in accordance with the legal and business requirements as set out by the company
  • Work within the limits of your current competence and know when to request supervision
What's on Offer?

This is a brilliant opportunity to work for a rapidly expanding organisation which has seen ongoing growth over the past 3 years. You will have the opportunity for further development. You will also be rewarded with a fantastic salary and benefits package.

Please apply for immediate consideration by sending your CV to or call 07879-626-501.

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