Client Success Lead, Clinical Trials & Digital Platforms

Syneos Health in London is seeking a skilled customer success professional to lead day-to-day client relationships for multiple high-level projects involving digital products used in clinical trials. You will work with sponsors and study teams to ensure delivery, drive client satisfaction, and align with business goals.

Key duties include coordinating cross-functional teams, tracking timelines and budgets, and translating platform capabilities into tangible client value.