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Client Success Engineer, Digital Markets
Posted 53 minutes 54 seconds ago by Testing Site - JPMC
Permanent
Full Time
Other
London, United Kingdom
Job Description
Neovest is seeking a Technical Client Service Associate to deliver front-line support for customers via email and phone. You will diagnose technical and business issues, coordinate with DBAs, developers, and traders, and escalate where needed.
You will work with OMS/EMS/FIX protocols, review incidents, and contribute to knowledge bases while maintaining strong client communication and service SLAs.
Testing Site - JPMC
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