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Client Services Manager (Homecare)
Posted 4 hours 17 minutes ago by Hollybank Trustees Ltd
Location: On site / Ennis, Co. Clare, Ireland
Job Type: Permanent / Full-time
Sector and Subsector: Medical & Healthcare Allied Health Professionals
Salary: Negotiable salary
Comfort Keepers are Growing and we are looking for a Client Services Manager in Co. Clare
This is a Community based role. A Full Driving Licence and access to a car essential as this role requires travel
Do you have a passion for providing outstanding quality care? Are you a strong leader with experience in the healthcare or homecare sector? We are looking for a Client Services Manager to join our growing homecare team and play a crucial role in managing high-quality care for clients across Ennis and Co. Clare communities.
At Comfort Keepers our mission is to provide our clients with the highest level of quality of life that is achievable. We treat each of our clients with the respect and dignity they deserve, as though we were caring for a member of our own family. We do this by providing personalized home based healthcare services that enhance the quality of life for our clients. As a Client Services Manager, you'll be at the heart of client relations, ensuring each individual receives personalized care tailored to their needs.
What We Offer- Competitive Salary - Reflective of your experience and leadership.
- Comprehensive Benefits Package - Including discounted healthcare, fuel card and more.
- Ongoing Training & Development - Access to continuous professional growth opportunities.
- Career progression opportunities
- Work/Life Balance, 37.5 hours per week
- Birthday off!
- Act as the primary point of contact for clients and their families, managing their care plans and needs.
- Ensure high quality care by supervising, mentoring, and supporting our dedicated home support worker team.
- Conduct client assessments, create personalized care plans, and oversee care delivery.
- Ensure compliance with HIQA standards and homecare regulations.
- Coordinate care staff schedules and manage resources effectively to meet client needs.
- Build strong relationships with clients, families, and external healthcare providers.
- Bachelor's degree in Nursing, Social Care, Healthcare Management, or related field.
- Minimum of 2 years' experience in a healthcare, homecare, or client services role.
- Strong organisational, leadership, and communication skills.
- Knowledge of Irish homecare regulations (HIQA) and best practices.
- A full, clean driving licence is essential.
