Client Services Manager

Role: Client Services Manager

Location: Huddersfield (3 days on site, 2 days WFH)

Salary: £35,000 - £40,000

Summary:

An exciting opportunity has opened for a dedicated Client Services Manager to join an innovative Commercial Partnerships team. In this role you will play a vital part in nurturing, growing and securing renewals for all clients.

The Company:

This company is on a mission to transform the acquisition, engagement and loyalty industry. Their attitude and approach are what sets them apart, fostering creativity, enjoyment and growth.

The Role:

As the Client Service Manager, you will be essential to the onboarding, delivery and ongoing management of a premium client portfolio.

Your responsibilities will include:

• Lead on key client relationships maintaining excellent communication
• Attending and presenting in client meetings
• Managing client requests and working with internal stakeholders
• Reviewing and analysing data reports
• Attending conferences and industry events
• Ensuring contractual obligations are fulfilled for clients
• Developing client growth strategies with the Head of Client Services and Commercial Partnerships Director
• Ensure compliance with company policies

Required Skills and Experience:

• A confident, proactive individual who is experienced, self-motivated, and able to deliver clear objectives
• They must have the skills to communicate effectively to both internal and external senior stakeholders
• Demonstrate previous experience in a client management role

What's in it for you?

• 30 days holiday annual holiday (+ bank holidays)
• Interest-free travel loan for public transport season tickets
• Take two weeks to work from wherever you please
• Access to a 24-hour GP helpline, private prescription services, partial reimbursement for dental, optical, therapy and diagnosis costs, and more.

Apply now!

If you are a confident and proactive individual ready to play a pivotal part in managing a client portfolio, we'd love to hear from you.

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

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