Client Service Executive

Are you eager to develop your skills with a global industry leader, offering outstanding employee benefits and a presence in 54 countries? If so, we want to hear from you!

Role Overview
As a Multinational Client Service Executive, you will provide comprehensive account management services to assigned global accounts within our Multinational Portfolio. You will oversee the end-to-end process for multinational insurance programs, ensuring compliance with Chubb's Global Services Department guidelines.

Key Responsibilities

• Manage a portfolio of multinational accounts, acting as the main point of contact for clients and brokers on all service matters.
• Coordinate pre-bind to post-bind processes, including local policy issuance, premium collection, and compliance with local regulations.
• Provide technical expertise to design and maintain compliant, bespoke multinational insurance programs.
• Ensure Chubb's service standards are met or exceeded in the implementation of global programs.
• Build and maintain strong relationships with clients, brokers, and internal stakeholders.
• Attend client and broker meetings, supporting business development and showcasing Chubb's global capabilities.
• Monitor outstanding tasks, facilitate timely policy issuance and claims bulletins, and support renewal procedures.
• Escalate issues as needed to ensure service requirements are fulfilled.
• Maintain accurate documentation in systems such as PID and MAX, in line with departmental standards.
• Support ongoing projects and initiatives to improve the Global Services Department.
• Perform incidental tasks as required, contributing to the overall success of the team.
• Uphold Chubb's ethical and service standards in all activities.

Qualifications & Experience

• Prior work experience in the insurance industry is essential.
• Experience servicing multinational insurance programs is highly desirable.
• A-Levels or equivalent educational standard preferred.
• Chartered Insurance Institute (CII) Insurance Certificate is an advantage but not required.
• Proficiency in a foreign language is beneficial but not required.

• Job Identification 30481
• Job Schedule Full time
• Regular or Temporary Regular
• Business Unit United Kingdom
• Legal Employer Chubb European Group SE UK Branch