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Client Onboarding & Inception Team Lead
Posted 18 days 21 hours ago by Sort Legal Limited
Permanent
Full Time
Other
Tyne And Wear, South Shields, United Kingdom, NE331
Job Description
Sort Legal is seeking a dedicated Client Inception Team Leader based in South Shields to oversee a small onboarding team, ensuring compliant and efficient opening of new matters. You'll work with Senior Client Inception Executive and legal teams to maintain high service levels and exceptional client experiences.
You will manage performance, provide coaching, and handle escalations while ensuring AML/KYC and regulatory standards are met throughout the onboarding journey.
Sort Legal Limited
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