Client Experience & Onboarding Lead - Legal

MPL Claims Management in Colchester is seeking an individual for a client management role where you'll take ownership of client experience from onboarding through delivery. Ideal candidates will have a strong background in client-facing roles within claims, legal, or insurance sectors, demonstrating commercial awareness and operational credibility. Proactivity and structured thinking are essential. This position is crucial in ensuring consistent and professional onboarding and service delivery.