Client Director

time left to apply End Date: August 15, 2025 (13 days left to apply)

job requisition id R

Job Description:

Introduction

Dentsu is an integrated growth and transformation partner to the world's leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

Dentsu X is an important part of our world-class offering -dentsu X is one of 3 agencies (alongside Carat and iProspect) that is a part of the media practice within Dentsu. dentsu X brings together the best capabilities from across dentsu to build connected experiences that drive business outcomes for our clients. Our network consists of 4,000 X-shaped and team shaped digital, media, creative and tech talent in 55 markets. We offer our clients the soul of a boutique combined with the scale of a powerhouse.

We're hiring for a Client Director as part of dentsu X in London.

Purpose of the Role

The purpose of this role is to provide strategic recommendations and manage all resources to ensure the Client's marketing needs are met. They are viewed as a trusted advisor to client, understands and articulates client business insights and leverages to contribute ways to move business forward, lead and monitor the day-to-day activities; proactively identify new business building insights and opportunities, manage, motivate and develop their team; work with other departments to develop and execute strategies that will build the Client's business.

Key Responsibilities

• Deliver innovative media plans that excite clients, create value, and deliver ambitious incremental income.
• Build strong relationships with your counterparts within Heineken and the creative agency to deliver TTL media plans whilst demonstrating outstanding client service.
• Support the Client Partner to challenge and probe client briefs. Ensure you have complete clarity and agreement on client objectives. Take total ownership of briefs across your brands all the way through to activation.
• Work with the Managing Partner and Client Partner to deliver excellent client service.
• Day-to-day management of campaigns and clients will require you to be highly organised.
• Confident user of all dentsu and non-dentsu tools to deliver ad hoc insights and planning recommendations as and when requested.
• Manage and develop the Account Manager as their line manager.
• Support 1 wider agency workstreams (client, people, product, work, profile)
• Act as a business adviser to consult your clients.

Qualifications + Skills

• Solid experience within a media role or agency, client facing is preferable alongside people management experience.
• Experience developing media strategies across the full media landscape, including AV, digital, OOH and partnerships.
• Well-versed in media planning within an agency environment and experienced with planning tools.
• Experience managing annual high-level budgets with multiple campaigns / bursts.
• Skilled at translating information between clients and media teams to deliver the best outcomes.

What we offer

• This is a permanent role.
• The team is based in our London office but operates under flexible working arrangements.
• As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We recognise the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

Location:

London Job Description:

Introduction

Dentsu is an integrated growth and transformation partner to the world's leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

Dentsu X is an important part of our world-class offering -dentsu X is one of 3 agencies (alongside Carat and iProspect) that is a part of the media practice within Dentsu. dentsu X brings together the best capabilities from across dentsu to build connected experiences that drive business outcomes for our clients. Our network consists of 4,000 X-shaped and team shaped digital, media, creative and tech talent in 55 markets. We offer our clients the soul of a boutique combined with the scale of a powerhouse.

We're hiring for a Client Director as part of dentsu X in London.

Purpose of the Role

The purpose of this role is to provide strategic recommendations and manage all resources to ensure the Client's marketing needs are met. They are viewed as a trusted advisor to client, understands and articulates client business insights and leverages to contribute ways to move business forward, lead and monitor the day-to-day activities; proactively identify new business building insights and opportunities, manage, motivate and develop their team; work with other departments to develop and execute strategies that will build the Client's business.

Key Responsibilities

• Deliver innovative media plans that excite clients, create value, and deliver ambitious incremental income.
• Build strong relationships with your counterparts within Heineken and the creative agency to deliver TTL media plans whilst demonstrating outstanding client service.
• Support the Client Partner to challenge and probe client briefs. Ensure you have complete clarity and agreement on client objectives. Take total ownership of briefs across your brands all the way through to activation.
• Work with the Managing Partner and Client Partner to deliver excellent client service.

• Day-to-day management of campaigns and clients will require you to be highly organised.
• Confident user of all dentsu and non-dentsu tools to deliver ad hoc insights and planning recommendations as and when requested.
• Manage and develop the Account Manager as their line manager.
• Support 1 wider agency workstreams (client, people, product, work, profile)
• Act as a business adviser to consult your clients.

Qualifications + Skills

• Solid experience within a media role or agency, client facing is preferable alongside people management experience.

• Experience developing media strategies across the full media landscape, including AV, digital, OOH and partnerships.
• Well-versed in media planning within an agency environment and experienced with planning tools.
• Experience managing annual high-level budgets with multiple campaigns / bursts.
• Excellent client stakeholder management.
• Skilled at translating information between clients and media teams to deliver the best outcomes.

What we offer

• This is a permanent role.
• The team is based in our London office but operates under flexible working arrangements.
• As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.
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