Client Coordinator - Full Time - Betton Strange

Client Coordinator Shrewsbury Temporary - Permanent Monday-Friday, 8:30am5:00pm Circa £30,000 DOE Annual leave 25 days + Bank Holidays when the role goes permanent

We are looking for an organised, proactive and customer-focused Client Coordinator to support the delivery of smaller projects across a varied client portfolio. Working alongside Technical Project Managers you will coordinate the administrative and operational activity required to keep projects moving from initial instruction through to completion.

This is a busy, varied role requiring someone who can manage multiple priorities, maintain accurate records and communicate confidently with customers, engineers, subcontractors and internal teams.

Key Responsibilities Project & Workflow Coordination

• Coordinate multiple projects, ensuring actions, deadlines and requirements are followed through.
• Support Technical Project Managers with scheduling, mobilisation and ongoing project administration.
• Coordinate engineer and subcontractor attendance, materials and other project requirements.
• Raise and track subcontractor work orders and monitor progress through to completion.
• Maintain accurate project trackers and proactively highlight delays, risks or issues.
• Support quotations, purchase orders, variations, uplifts and invoicing.

Systems & Administration

• Maintain accurate and up-to-date project information within the CRM system.
• Update job statuses, costs, documentation, subcontractor information and project progress.
• Ensure project documentation is complete, accurate and consistently maintained.
• Assist with reporting, KPI tracking and general system administration.

Customer & Stakeholder Management

• Act as a key point of contact for customers, subcontractors and internal teams throughout the project lifecycle.
• Respond to queries professionally and provide clear, proactive updates.
• Build strong working relationships with customers and operational teams.
• Support Project Managers and Senior Management with regular project updates.

Compliance & Commercial Support

• Ensure projects follow internal processes and required governance procedures.
• Support the collation of project handover documentation.
• Assist with tracking project costs, variations and operational updates.
• Help ensure projects are delivered on time, within agreed requirements and in line with company procedures.
• Identify opportunities to improve processes and operational efficiency.

About You

We are looking for someone who is highly organised, commercially aware and comfortable working in a fast-paced, project-driven environment.

You will ideally have:

• Experience in project coordination, administration or a similar operational role.
• Strong organisational skills with the ability to manage multiple live projects and competing priorities.
• Excellent attention to detail and confidence working with systems, documentation and data.
• Strong communication and customer service skills.
• A proactive, solutions-focused approach and the confidence to identify and elevate issues when required.
• Good IT skills and experience using business management or project systems.

Reference: MP27049

Salary: £27000 - £30000/annum

Job Type: Temporary

Location: SY2, Betton Strange, Shropshire