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Client Care Receptionist Opportunity, Cedar Vets, Hampshire
Posted 22 minutes 19 seconds ago by XLVets
Permanent
Full Time
Other
Hampshire, Alton, United Kingdom, GU341
Job Description
What the Role Really Involves 
- Welcoming clients and reassuring worried pet owners.
- Managing a busy waiting room with confidence, kindness, and professionalism.
- Turning enquiries into booked consults through great conversation and client education.
- Staying two steps ahead - prioritising what matters most in the moment.
- Supporting vets and nurses by keeping client flow smooth and information accurate.
- Handling payments, medications, and appointment planning.
- Keeping the reception area organised and ready for anything.
- Experience in customer service or client-facing work (not necessarily in a vet practice).
- Strong communication - both with clients and colleagues.
- Confidence using computer systems.
- Ability to manage multiple priorities clearly and calmly.
- A positive attitude and a commitment to our values.
- Flexibility to work some evenings and weekends.
- A full UK driving licence.
- Working across our practice, at all four surgeries.
- Full Time, Permanent.
- A supportive team who genuinely care.
- A role that makes a real difference to clients and pets.
- Ongoing training and development.Opportunities to grow your skills and responsibilities.
- Staff discount, free parking, and a modern working environment.
- A culture where hard work is recognised - and appreciated.
XLVets
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