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Client Care Receptionist Opportunity, Cedar Vets, Hampshire
Posted 16 minutes 7 seconds ago by XLVets
Permanent
Full Time
Other
Hampshire, Alton, United Kingdom, GU341
Job Description
What the Role Really Involves 
- Welcoming clients and reassuring worried pet owners.
- Managing a busy waiting room with confidence, kindness, and professionalism.
- Turning enquiries into booked consults through great conversation and client education.
- Staying two steps ahead - prioritising what matters most in the moment.
- Supporting vets and nurses by keeping client flow smooth and information accurate.
- Handling payments, medications, and appointment planning.
- Keeping the reception area organised and ready for anything.
- Experience in customer service or client-facing work (not necessarily in a vet practice).
- Strong communication - both with clients and colleagues.
- Confidence using computer systems.
- Ability to manage multiple priorities clearly and calmly.
- A positive attitude and a commitment to our values.
- Flexibility to work some evenings and weekends.
- A full UK driving licence.
- Working across our practice, at all four surgeries.
- Full Time, Permanent.
- A supportive team who genuinely care.
- A role that makes a real difference to clients and pets.
- Ongoing training and development.Opportunities to grow your skills and responsibilities.
- Staff discount, free parking, and a modern working environment.
- A culture where hard work is recognised - and appreciated.
XLVets
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