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Client Care Coordinator

Posted 4 days 4 hours ago by Yerongavet

Permanent
Part Time
Other
Wiltshire, Salisbury, United Kingdom, SP1 1
Job Description

Salisbury Vet Surgery is a small animal clinic serving our local community of pet l ov ers . Our friendly team are looking for an ex perienced vet nurse / receptionist , a real go getter with a b right smile t o run our front of house services and provi de exceptional customer care .

To be considered y ou must meet the following criteria:

  • Demonstrated experience working in a direct client facing position in a veterinary or medical environment
  • Ability to coordinate animal medical cases and priorities with the veterinary team
  • Experience managing a ppointment b ook s and s cheduling software
  • Ability to engage and educate clients on our services and wellness programs
  • Good account acumen managing estimates, invoicing and payment options
  • M aintain standards of care through records, reminders and recalls
  • Excellent verbal and written communicatio n with both clients and team members
  • Ma naging information and records in accordance with our privacy standards
  • Strong computer skills with ability to learn and teach new systems
  • Vibrant , compassionate and warm nature to put our clients and pets at ease
  • Coordinate our social media, campaigns and google requirements
  • Maintain work health and safety compliance with visitors, suppliers and trades
  • Ensure our reception and waiting area is always clean and well presented

Reporting to the Practice Manager, you will be an integral part of our close-knit team to ensure that our clients and pets receive the best possible care and attention . You should have a natural love for animals and s trive for a stress-free environment .

This is a part-time position working across five days per week, with start and finish times negotiable.

We offer a wo nderful wo rkplace where no day is the same, ongoing development , team incentives plus staff discounts and benefits .

Only applications with a cover letter a ddressing the criteria with a current r esume will be considered . On ly short listed applicants will be contacted.

Click here to Apply Now We welcome your application .

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