Client Care Coordinator

Salisbury Vet Surgery is a small animal clinic serving our local community of pet l ov ers . Our friendly team are looking for an ex perienced vet nurse / receptionist , a real go getter with a b right smile t o run our front of house services and provi de exceptional customer care .

To be considered y ou must meet the following criteria:

• Demonstrated experience working in a direct client facing position in a veterinary or medical environment
• Ability to coordinate animal medical cases and priorities with the veterinary team
• Experience managing a ppointment b ook s and s cheduling software
• Ability to engage and educate clients on our services and wellness programs
• Good account acumen managing estimates, invoicing and payment options
• M aintain standards of care through records, reminders and recalls
• Excellent verbal and written communicatio n with both clients and team members
• Ma naging information and records in accordance with our privacy standards
• Strong computer skills with ability to learn and teach new systems
• Vibrant , compassionate and warm nature to put our clients and pets at ease
• Coordinate our social media, campaigns and google requirements
• Maintain work health and safety compliance with visitors, suppliers and trades
• Ensure our reception and waiting area is always clean and well presented

Reporting to the Practice Manager, you will be an integral part of our close-knit team to ensure that our clients and pets receive the best possible care and attention . You should have a natural love for animals and s trive for a stress-free environment .

This is a part-time position working across five days per week, with start and finish times negotiable.

We offer a wo nderful wo rkplace where no day is the same, ongoing development , team incentives plus staff discounts and benefits .

Only applications with a cover letter a ddressing the criteria with a current r esume will be considered . On ly short listed applicants will be contacted.

Click here to Apply Now We welcome your application .