Clerical Officer/Receptionist - Obstetrics

Job Description

For questions about this job, contact:
Name: Michaela Wardman
Position: Patient Service Coordinator - Obstetrics
Email:

Job Summary

An exciting opportunity has arisen for a Band 2 Clerical Officer/Receptionist to join the Obstetrics administrative team within Women's Services at Leeds Teaching Hospitals NHS Trust. Working across maternity areas at Leeds General Infirmary and St James's University Hospital, you will support all areas of Obstetrics Outpatients department by providing a high-quality clerical and reception service and acting as a welcoming first point of contact for patients, visitors and colleagues. You will process patient correspondence and documentation, update information accurately on Trust systems, respond to enquiries and support the smooth day to day running of the service. We are looking for a friendly, reliable and organised individual with good communication and IT skills, a flexible approach and a commitment to delivering an efficient, confidential and patient centred service.

Why you should join our Team

Join a welcoming and supportive Obstetrics administrative team within Women's Services, working alongside experienced administrative and clinical colleagues who share a commitment to safe, efficient and compassionate care. We value teamwork, open communication and mutual respect, and every colleague plays an important part in delivering a positive experience for patients and families. This is a varied and rewarding opportunity to build your NHS career in a busy maternity service. You will receive training and support to develop your knowledge and confidence, be encouraged to contribute ideas and improve how we work, and become part of a team where colleagues support one another and every contribution is valued.

What You Will Bring To The Role

You will bring a friendly, professional and patient-centred approach, with good interpersonal and communication skills and the confidence to assist patients, relatives, colleagues and external contacts. You will be reliable, trustworthy and motivated to learn, with a flexible and adaptable approach to duties and working practices. You will be computer literate and able to work accurately with patient information, correspondence and departmental systems. You will organise and prioritise your workload, work independently within agreed guidelines and contribute effectively as part of a multidisciplinary team. Previous administrative, clerical or customer-facing experience would be an advantage, although training will be provided. You will understand the importance of confidentiality, accurate record keeping and delivering a courteous, timely service. A willingness to complete role specific, mandatory and in service training is essential.

About Leeds Teaching Hospital NHS Trust

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are

Responsible

Open and Honest

One Team

Kind

Our Trust priorities

Our purpose: Excellent, safe and sustainable care for every patient every time

Our Priorities

• People
• Improvement and Innovation
• Partnerships
• Outcomes

Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.