Clerical Officer (Neurology)

Sheffield Teaching Hospitals NHS Foundation Trust

Clerical Officer (Neurology)

The closing date is 23 March 2026

An exciting opportunity has arisen to be a part of the Clinical Support Team in the Neurology department.

The position requires excellent organisational skills, attention to detail, confidentiality, and a compassionate, patient-centred approach.

Main duties of the job

• Filing, data input, photocopying, letter writing etc.
• Working collaboratively within a team and individually
• Communicating with patients and service users over the phone or face-to face
• Dealing with patient case notes whilst maintaining high levels of confidentiality
• Ensuring patient case notes and the electronic patient record systems remain up to date
• Manage your own workload and ask for support when required

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification Qualifications

• GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
• NVQ Level II in Business Admin/Customer Service/IT

Experience

• Experience of working within an office environment
• Experience of working in a public facing role.
• Relevant experience within the NHS

Further Training

• Knowledge of / experience of using information and/or customer service systems.
• Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
• Previous experience Infoflex / 59R Software
• Previous experience of PAS / Infoflex / SystmOne (area specific software)

Skills and Knowledge

• Understanding of data protection issues and the ability to maintain confidentiality
• Excellent communication skills, with ability to deal with staff at all levels
• Displays use of initiative with effective organisational skill
• Ability to prioritise and work to strict/conflicting deadlines
• On going commitment to personal development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sheffield Teaching Hospitals NHS Foundation Trust

£24,465 a yearPer annum pro rata for part time staff