Clerical Officer

Clerical Officer

On behalf of our Client, the Northern Ireland Housing Executive, MPA Recruitment welcomes suitable applications for the role of Clerical Officer in the Belfast Area.

Location: Adelaide Street, Belfast Hours of work: Monday to Friday (9am-5pm) Salary range: £12.65 Your Duties:

• Responding to Inquiries: Efficiently handling queries via Telephone, Webchat, and E-mail. Strong telephony skills required.
• Data Management: Performing data entry across various systems. This includes updating records, maintaining databases, and handling customer information with care.
• Confidential Document Management: Responsible for the meticulous scanning, filing, and organisation of confidential documents. Adhering to strict protocols to safeguard sensitive information.
• Administrative Support: Assisting in various administrative tasks such as scheduling appointments, coordinating meetings, and supporting the smooth functioning of the organisation.
• Problem Solving and Decision Making: Applying discretion and judgement within defined parameters to resolve issues and make decisions related to day-to-day tasks.
• Adherence to Policies and Procedures: Following established protocols, guidelines, and policies to maintain compliance and confidentiality in all tasks performed.
• Collaboration and Communication: Working effectively within a team environment, collaborating with colleagues, and communicating efficiently with internal and external stakeholders.

Your Profile:

• At least one year of experience in a similar role.
• At least four GCSEs including Maths and English.
• IT/Microsoft Office Proficiency at a beginner level.
• Strong telephony skills required.

Additional Information:

• A Basic Access NI Check is Required at a cost of £16.

How to Apply:

To apply for this position please send your CV to

Or for further information and a confidential discussion on this post please call Chris at our Belfast office on .

Please ensure your CV is accurate and updated with full personal contact details, education history, qualifications, and employment history.

MPA Recruitment are operating as an Employment Business in relation to this vacancy.

MPA are committed to providing equality of opportunity in employment and welcome applications from all suitably qualified applicants irrespective of gender, marital or family status, religious belief, political opinion, disability, age, race, nationality, or sexual orientation.