Clerical Officer - Direct Payments

We are St Helens Borough Council

Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a modernising Council which is passionate and ambitious for the Adults and families we support, our communities and our workforce. As part of our transformation journey, we continue to build on our progress and put people firmly at the centre of our care. We can only do this because of our highly valued, skilled, and supported workforce.

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Roles That Matter

Making a Difference as a Clerical Officer

Our Clerical Officers play a vital role in supporting our services and making a real difference to the lives of our residents. An opportunity has arisen to join our Direct Payments Team, where you will provide essential administrative support to ensure positive outcomes for service users in receipt of care.

The Direct Payments Team is based at Atlas House and Forster House, and we are seeking to appoint a part time Clerical Officer to support the day to day operation of the service.

Working Pattern - Monday and Tuesdays full days - Wednesday half day a.m.

About the Role

As a Clerical Officer, you will provide comprehensive clerical and administrative support to the team. You will be involved in a wide range of duties, supporting the smooth running of the service and responding to varying and often competing priorities.

You will need to be confident in using Microsoft Office applications.

A willingness to learn, adapt, and engage with the team's priorities is essential. This is an excellent opportunity to work in a varied and busy environment.

We Offer - A supportive and collaborative team environment Opportunities to use and further develop your existing skills Ongoing training, development, and career progression. The chance to contribute to a service that supports people to achieve the best possible outcomes.

This role would suit someone who is organised, adaptable, and motivated to provide high quality administrative support within a customer focused service.

Full Job Description & Person Specification Documents are included with this advert.

This is not an Enhanced Disclosure post

We reserve the right to close the advert early, with sufficient applications.

Be scam aware:

St Helens Council will never ask applicants to share payment information or charge recruitment fees when applying for vacancies. If in doubt, contact

St Helens Council is officially recognised as one of the region's leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training & progression & staff well being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.

Equality & Diversity

We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation.

The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles