Cleaner

Job Details

Job Title: Membercare Assistant (Female)

Hours: 16 per week

Rate of Pay: £12.71 per hour

Location: Bury St Edmunds

Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team!

Our Perks

• Complimentary lunch or breakfast (B-Fed)
• Flexible schedule
• 28 days annual leave increasing with tenure
• Free gym membership
• Complimentary gym membership for another person after 2 years service
• Discounted Spa Treatments 30%
• Discounted Spa Goods 20% ELEMIS Products
• Discounted Meals and Beverages 50% cafe/bar
• Career & Personal Development training
• Mental Health, Well-Being and EAP Services
• Length of Service Awards
• Staff Awards and Bonuses
• Discounted entertainment and shopping

A Typical Day in the Life of a Membercare Assistant

• Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities
• Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly
• Empty trash bins, replace liners and ensure waste is disposed of properly, while maintaining outdoor space and litter areas
• Follow all health and safety regulations to ensure a safe environment for members and staff
• Use cleaning chemicals and equipment according to safety guidelines and procedures
• Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor
• Provide a friendly and approachable service to members, addressing cleaning-related inquiries or requests promptly and courteously
• Maintain a professional demeanour and uphold the club's reputation for excellent customer service
• Monitor cleaning supplies and equipment, ensuring adequate stock
• Perform basic maintenance where skills permit such as changing bulbs
• Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards
• Participate in team meetings and training sessions as required

What We Are Looking For

• Previous experience in domestic/cleaning roles
• Strong attention to detail and thoroughness in cleaning tasks
• Good time management and organisational skills
• Ability to follow instructions and work independently
• Strong interpersonal and communications skills and a customer-focused attitude
• A genuine passion for health, wellness and customer service
• The ability to establish rapport, build trust and demonstrate credibility
• Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment
• Ability to work flexible hours, including weekends and holidays (from 5:30am starts to 10:30pm finishes)

Desirable

Basic knowledge of cleaning chemicals and equipment is desirable.

Why Bannatyne?

At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membercare Assistant, you will play a vital role in maintaining the high standards our members expect.

We offer competitive compensation, ongoing training and a supportive team culture.

We appreciate meticulous and hardworking individuals who take pride in their work and are committed to delivering exceptional service.

Join us at Bannatyne, where your passion for fitness will inspire and transform lives!