Claims Supply Chain Director

AXA Global Overview

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance.

Job overview

Are you a seasoned leader with a strong background in insurance, procurement, or supply chain management? We're looking for a Claims Supply Chain Director to shape and drive our claims supply chain strategy, leading a talented team to deliver exceptional results. If you're passionate about innovation, negotiation, and making a real impact, this is your chance to shine.

Key responsibilities

• Lead and develop a team of supply chain experts to support claims operations and customer needs.
• Collaborate across departments to define and execute strategic supply chain plans.
• Oversee supplier selection, negotiation, and contracts to ensure resilient solutions.
• Drive continuous improvement in supplier performance and operational efficiency.
• Manage budgets and deliver cost savings while maintaining high service standards.
• Build strong relationships with internal teams and external partners.
• Ensure compliance with regulatory policies and AXA governance standards.
• Provide strategic insights on market developments to enhance our propositions.

Work arrangements

AXA promotes flexible working. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Flexible arrangements are possible and can be discussed with Talent Acquisition.

Your skills & experience

• Proven leadership experience, including time at senior management level.
• Strong negotiation and stakeholder management skills.
• In depth knowledge of the UK insurance market and legislative environment.
• Ability to develop and implement strategic plans.
• Experience managing complex supplier relationships and contracts.
• Excellent communication and interpersonal skills.
• Ability to lead change and influence at senior levels.
• A relevant qualification such as MCIPS or equivalent experience.

Eligibility and preconditions

As a precondition of employment, you must be eligible and authorised to work in the United Kingdom.

Note: This role is a Senior Management Function under the SM&CR regime, subject to enhanced background screening requirements.

Equal Opportunities

AXA is an Equal Opportunities Employer and does not discriminate based on protected characteristics. We welcome applicants with long term conditions or disabilities and provide necessary adjustments.