Claims Operations Analyst

Claims Operations Analyst - Salary £70,000

Date: 9 Jun 2023

Sector: INSURANCE

Type: Permanent

Location: London

Salary: £55,000 - 70,000 per annum

Email:

Ref: BT885

Duties

• Fully own the relationship with DXC and responsible for all ECF reporting
• Produce daily/weekly/monthly/quarterly MI reports & dashboards
• Deliver analysis on claims performance for internal claims handlers
• Absorb various streams of data to incorporate into high level analysis, through Power BI dashboards (training provided if necessary)
• Collate data from various teams to include within committee/board/management meetings
• Report running from internal claims systems and collate into high level MI pack/dashboard
• Assist in identifying data issues, perform root cause analysis and provide solutions to improve data integrity and accuracy
• Data integrity improvements across claims to include within claims performance packs/dashboards
• Provide assistance for all internal/external audits of the UK claims function
• Participate in internal system changes/enhancements and provide support for any internal system projects
• Assist in peer review report running, and provide assistance with peer review results and reporting
• Ensure timely and accuracy of the quarterly reserve entry process
• Responsible for daily movement report running
• Ensure accuracy and completeness of various SharePoint logs/trackers
• Provide analysis of individual/teams' performance through ECF
• Responsible for internal claims dashboards