Claims Manager

Claims Manager (Senior, Technically Focused)

An established and growing insurance broker is seeking an experienced Claims Manager to join the business in a newly made role. This senior, technically focused role is designed to take ownership of complex claims and significantly reduce the technical claims workload currently managed by the broking team.

Responsibilities

• Manage high-value and complex financial lines claims, working closely with sophisticated, international clients, including those with exposure to US courts and global jurisdictions.
• Engage directly with clients and prospects across sectors such as fintech, medtech, and technology.
• Shape and evolve the future claims handling strategy as part of the company's strategic development.
• Build and lead a claims team as the function grows.

Qualifications

• Strong technical claims experience, particularly within financial lines.
• Background from broking, insurer, or legal sectors is valued.
• Proven ability to manage complex claims and interact with international clients.

Compensation & Working Arrangement

Hybrid working pattern with two days per week in the office; salary range £55,000-£65,000, depending on experience.

Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.