Claims Handler (Part-Time)

We are recruiting for a Claims Handler (Part-Time), on behalf of a small Property Insurance company.

Key Responsibilities

• Handling incoming claims (ROCs - Record of Change), reviewing and liaising with customers.
• Liaising with on-site staff to understand claim details.
• Investigating and resolving customer complaints.
• Managing new job entries, contacting customers and scheduling technician appointments.
• Updating systems daily with claims progress and revised finish dates.
• Communicating with field staff on claims progression.
• Uploading RAMs (Risk Assessment and Method Statements) for job resketchments.

Key Requirements

• Minimum 1 year experience as a claims handler in insurance (flood/fire, domestic property ideal).
• Comfortable managing detail and keeping accurate records.
• Well suited to someone wanting flexibility, e.g. returning from maternity/paternity leave.

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