Claims Director

UK Major and Complex Loss Director

Job Market - Insurance Claims

UK Major and Complex Loss Director - About the role

To carry out the loss adjusting of High Net Worth, Major Loss and other complex claims Insurance Claims

UK Major and Complex Loss Director - Key duties

Handle claims in line with company requirements and particularly the demanding service standards of HNW clients

Ensure key performance indicator targets are reached and maintained

Actively progress and control all cases

Understand and effectively implement Company systems and procedures

Understand Individual client requirements

Ensure technical accuracy of the highest standard

Produce high quality personalised outgoing correspondence

Handle customers effectively and fairly in line with HNW insurers requirements

Be flexible at all times and able to accommodate demanding appointment schedules

Action all work in line with company and client requirements

Build effective relationships with clients, brokers and others

Communicate regularly with all interested parties

Produce reports of highest quality

UK Major and Complex Loss Director - Key requirements

Required to have previous experience within a similar role

ACILA , FCILA or other professional qualifications a preference

Top quality interpersonal skills

Ability to work in a fast paced and changing environment

Dependability and persistence are essential

Proven track record of general property adjusting and high net worth claims

Experience of major losses is preferable

Completely flexible approach and adaptable to changing priorities

Accustomed to working under pressure in a fast pace, demanding environment

Full, clean driving license required

Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

A copy of our D&I policy can be made available upon request.