Civil Enforcement Officer

Job Summary

Salary: £27,254 - £28,598

Hours per week: 37 hours

Interview date: Monday 29 June 2026

Description

We are looking for individuals with strong people skills and a keen eye for detail to join our parking enforcement team to ensure parking restrictions are enforced across Wiltshire.

Parking Services help to manage and reconcile the competing demands for parking from residents, commuters, businesses, shoppers and visitors as well as improve road safety for all sections of the community.

Our work follows a four week rolling rota, with various shifts between 7 am and 8 pm, 7 days per week.

This role will involve being outside in all weathers, with lots of walking as well as driving duties.

It is essential that applicants hold a full UK driving licence for both a manual and an automatic vehicle.

The safety of our team is our top priority. That is why we supply all the necessary clothing and gear to ensure our team's safety on the job. We also offer a generous annual leave entitlement alongside an extensive range of benefits exclusive to Wiltshire Council employees!

Responsibilities

• Enforce parking restrictions across Wiltshire, ensuring compliance and upholding safety.
• Walk and drive in all weather conditions, covering a diverse range of parking locations.
• Maintain accurate records and reconcile competing demands for parking, dealing with residents, commuters, businesses, shoppers and visitors.
• Provide customer support and handle difficult situations politely and calmly.

Requirements

• Full UK driving licence for both manual and automatic vehicles.
• Strong customer service skills with the ability to remain calm and polite when handling difficult situations.
• Attention to detail, reliability, and effective communication.

Compensation & Benefits

We offer generous annual leave entitlement, a four week rolling rota with shifts from 7 am to 8 pm, 7 days per week, and all necessary clothing and gear to ensure safety on the job.

Exclusive benefits for Wiltshire Council employees.

Commitment to Equality & Inclusion

We do not tolerate discrimination, bullying or harassment. We promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

We are a Disability Confident Employer and maintain a Statement of commitment to equality and inclusion.