Civil Enforcement Officer - Walsall

The Role

Civil Enforcement Officer

Location: Walsall

Hours per week: 40 hours per week 5 days out of 7, between 07:00 - 22:00 as per rota.

Salary: £29,556.80 per annum

Full Clean UK Manual Driving Licence Required

What will your duties be?

• Enforce on-street permitted parking policies and issue Penalty Charge Notices (PCN's) to vehicles in breach of these codes.
• Record, report and take appropriate action on any defects found in street furniture or any suspicious vehicles in accordance with local procedure.
• Represent the Company and the Council by promoting good public relation and providing advice and knowledge concerning parking related matters.
• Use your radio and Hand-Held Computer Terminal (HHCT) equipment in a proper manner in accordance with practices.
• Attend when needed judgment hearings to give endorsing material in connection with contested PCNs.
• Report all issues and PEN's issued to your supervisor at the end of each shift.

What will you bring?

• Good written and spoken English.
• Excellent customer service skills.
• A willingness to work outside in all weather conditions.
• A full UK driving licence.

In return for your hard work, we are offering:

• 20 days annual leave plus 8 bank holidays (pro rata).
• 40 hours per week (Any 5 days of 7).
• Pension scheme.
• Uniform provided.
• Training and development prospects.
• £29,556.80 per annum.

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work atmosphere where successes are shared, with challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.