Cinema Team Leader

We are The Light, providing a unique immersive experience that surprises and delights our guests across 14 locations in the UK. We offer a wide range of activities; cinema, bowling, karaoke, darts, mini golf, climbing walls, bars, and kitchens - we have it all!

We're looking for a Cinema Team Leader to support our cinema team and ensure every guest has a great time with us. If you're passionate about film, love working with people, and enjoy being part of a fast-paced environment, this could be the perfect next step for you.

About You:

• Experience in a customer-facing role, ideally in cinema
• A friendly and confident people person
• Able to support, motivate, and lead by example
• Great communication and problem-solving skills
• Organised, reliable, and comfortable in a busy environment
• Passionate about film and delivering brilliant service
• Flexible to work shifts, including evenings, weekends, and holidays

What You'll Be Doing:

• Support the team in delivering excellent customer service
• Take the lead on shift, helping to coordinate day-to-day operations
• Make sure everything runs smoothly and safely across the cinema
• Help train and support new team members
• Keep things clean, well-stocked, and welcoming at all times
• Step in to handle any issues or guest feedback with confidence and care

What's In It For You:

• A fun, friendly, and energetic workplace
• Extra pay on Bank Holiday
• Employee discounts
• Free cinema tickets for family and friends
• Career development opportunities
• Wagestream - access your pay when you need it
• Health and wellbeing support
• Mental health support through Hospitality Action
• Pension scheme
• Life insurance
• Healthcare cash plan
• Up to 28 days holiday

Our Recruitment Team will review every application and be in touch with candidates who are a great fit. If it's not quite the right match right now, we'll let you know - though we're unable to offer detailed feedback at this stage.